Why is my Culligan water softener full of water?

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Written By John Roe Stephen

The Culligan system might keep adding the water into the tank even the water has passed the required level. The problem occurs when the brine tank malfunctions or is damage. The valve may not be working correctly. In some cases, the stuck float in the tank could create clogging.

Why is my Culligan water softener full of water?

Culligan water softener could have an issue with the brain tank. The water starts to overflow when the system in the tank shuts down, but the water supply function is still active. 

The Culligan water softener comes with an automated water level detection system that informs the system of the turnoff of the water supply to the tank when it reaches the maximum level. 

The system that controls the water flow might have damage. When the system is not fully functional, the water keeps coming into the tank, causing it to overflow.

Another common reason for the overflow is the brain in the rank. When the refilling process is initiated, the tank starts removing the brain from a tank And fills the water.

But in this case, the system didn’t get rid of all the brain from the tank before refilling the tank again. 

Therefore, the leftover occupies the space, and the system follows the regular refilling procedure, which makes it overflow from the top. 

Also, check for the damage to the valve. Over time the metal valve becomes rusted and breaks. If the water is still flowing from the valve, the tank will continually receive water, starting to overflow. Remove the valve from the pipeline and inspect if it has leakage. 

Stuck float in the pipeline from where the brine is sent out of the tank could also result in blockage.

Clean the tank and all the pipes to ensure that nothing is stuck inside it. The hard water contains several materials which cause it to produce clogging in the tank. 

As you pass the water from it, the system will start developing a large chunk of the blockage. When you drain the brain water from the tank, the material passes through the pipeline and gets stuck, blocking the flow of the water.

How to Fix an Overflowing Culligan water softener?

Finding the problem in your Culligan water softener requires prior inspection. The regular inspection will help you identify the problem and fix them before it turns to an error. Also, the system becomes non-functional until your resolve the issue. 

Therefore, set the regular maintenance plan for your Culligan water softener to avoid damage. 

Following are methods to find your Culligan water softener problem and fix them with the proper solution.

1) Inspection of Brine Line:

Check if your brine line is correctly attached to the float brine tank. The float system prevents the water from overflowing. It alerts the system when the water reaches the maximum water level and instructs the system to shut down the water supply. 

When the brine line is not placed correctly, it will not identify when the water reached the max level. The system keeps pouring the water into the tank, and it starts overflowing. 

2) Unclog the tank overflow:

A water softener uses only one material to clean the water, which is salt. Other than water, salt is the only ingredient that occupies the space in the tank. 

When salt is processed in the water, there are possibilities that the salt may clog the system from inside. Salt is capable of clogging the system from the inside and stop the flow of the water. 

Salt crystals bond together and make the giant ball of salt, which flows with the water and comes into the pathway as the water cannot enter the brain tank and absorb the salt.

The salt will reside at the bottom of the tank. When you pour the water, it will start to build up until it reaches the top of the tank.

Open the brain tank lid and clear the salt. You may require some tools to remove them from the bottom. Once the water gets rid of the bottom of the tank, the water again will flow normally. 

3) Control Valve:

The control valve is fixed to the water softener tank to control the flow of the water. Use this control valve to manage the flow of water in and out. Regeneration or cleaning the tank is used to resin the beads stored in the tank collected from the cleaning process. 

Minerals and other substance reach to the bottom of the tank where it forms a layer. As the minerals start building up, it will clog the system. 

Hence, the regeneration process is essential to prevent the tank from clogging. Run the regeneration regularly to avoid clogging in the tank.

The water softener system builds up various materials during the cleaning, such as magnesium, calcium, and many other substances. They have to be flushed out regularly to avoid them building the layers in the tank. 

The valve used to remove the water from the tank using the backwash cycle will remove the waste material from the tank. Once the waste materials are removed, the brine solution is immediately pumped into the mineral tank. 

4) Fix the drain line:

During the regeneration process, the waste product stored in the tank is removed from the drain line. The obstacle between the drain pipe may stop water from flowing outside. As a consequence, the water flow gets block. 

On the other hand, the freshwater is continuously poured from the top of the tank, which reaches the top of a tank and starts leaking. 

The problem generally occurs in households where the iron concentration is very high. It forces the homeowners to clean the tank regularly to avoid the clogging problem. Clean the drain line and clean the clogging to allow the system to work typically. 

In some cases, you may require rigorous cleaning to allow the water to flow smoothly from the drain line. Also, check the valve line for any blockage form due to the access amount of water trapped in the pipeline.

Check for the blockage in other areas. Every corner of the pipe installed in the tank will have a blockage if the regeneration process is not performed for several days. The stuck material will start producing a solid substance that becomes hard to remove with the water. 

Conduct regular inspection of your brain tank to prevent it from producing large chunks of blocking material in the tank. 

Regular maintenance would also make the water flow quickly, and no material will be trapped in the system. The drain line requires more maintenance as it does a dirty job. There high chances that the drain will get clogging.

5) Safety system:

A modern water softener comes with a safety float that prevents the water from overflowing. The automated system tracks the water flow in the tank, and when the water reaches the maximum required height, the system automatically turned off the water supply.

The failure of the safety system causes the major problem of the overflow of the water tank. If your tank is consistently overflowing, it is an indication that the safety valve is not getting turned off after the water reaches the maximum level. Contact the manufacture or the repair guy to fix the problem.

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